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etiquette.com

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Corporate Instruction

CORPORATE INSTRUCTION

The American Academy of Etiquette provides training and instruction across the country to corporations, business conferences, non-profits, individuals as well as universities. Let us prepare a unique program designed for your event.

Lisa Taylor Richey's speaking topics include the following:

Building a Professional Solid Foundation

  • Top qualities employers and clients look for

  • A winning blueprint for a powerful first impression

  • Your "brand" reputation and how can it be enhanced

  • Workplace behavior

  • Business introductions

  • Common sense behavior

  • Tips for the new employee

The Genesis of Your Professional Image

  • The impact a wardrobe has on your image

  • Dressing the part for a client and the boardroom

  • What is business casual and what is not

  • What is acceptable office attire

  • Create a budget for your wardrobe

The Art of the Business Meal

  • Master entertaining a client like an executive

  • Who pays and how to do it

  • American and European Style Dining

  • Handling your utensils

  • Where is my bread plate

  • Planning a business lunch outside the office

  • The corporate holiday party

  • Conversation during a business meal; when to talk business

Generational Differences

  • What are the attributes of each generation that make up today's work environment

  • The positive aspects each brings to the table

  • How to merge the attributes

Managing Up and Building Relationships

  • Mastering strong relationships internally and externally

  • Building trust with your team

  • Managing personalities

  • What are your team's goals

Communication and Technology

  • Email etiquette

  • Voice Mail

  • Non-verbal and verbal communication

  • Ten tips for masterful communication

Office Politics and Gossip

  • Career limiting

  • How to avoid

  • General appropriate office behavior

  • How to stay out of the loop

  • Attitudes

How to Network and Get Results

  • Internal networking; how to build relationships within your company

  • External networking; how to seek clients or get involved within your community

  • Tips on how to prepare for a networking event

  • How to "work and mingle" the room

  • Follow up tips that get results

 

 

 

For further information on classes you may contact us via email at info@americanetiquette.com
or you may call us at 610-212-1862.