New Employee Training & On-boarding
Are your new hires wearing flip flops to the office?
Don't let your new hires learn the hard way. To insure employee retention your company needs to provide direct, interesting, and accurate information.
The American Academy of Etiquette assists organizations with soft skills training that provide your new hires with the confidence and knowledge to represent your company in the highest regard.
Testimonial
“You only need to meet Lisa Richey once to know that she has a deep and sophisticated knowledge of social graces that comes from years of experience and study, and that she has the self-discipline to continually polish the skills she’s acquired. Lisa’s energetic and interactive presentations thoroughly captivate her audiences. You can really tell that she enjoys helping her audiences gain self-confidence in a variety of social situations.”
Takiko Goldschneider, Immigration Services Specialist, Temple University
Let us customize a program that meets your needs. Our most popular topics include:
Learn and apply:
Building a Professional Solid Foundation
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Top qualities employers and clients look for
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A winning blueprint for a powerful first impression
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Your "brand" reputation and how can it be enhanced
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Workplace behavior
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Business introductions
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Common sense behavior
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Tips for the new employee
The Genesis of Your Professional Image
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The impact your wardrobe has on your image
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Dressing the part for a client and the boardroom
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What is business casual and what is not
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What is acceptable office attire
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Create a budget for your wardrobe
The Art of the Business Meal
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Master entertaining a client like an executive
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Who pays and how to do it
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American and European Style Dining
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Handling your utensils
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Where is my bread plate
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Planning a business lunch outside the office
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The corporate holiday party
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Conversation during a business meal; when to talk business
Generational Differences
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What are the attributes of each generation that make up today's work environment
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The positive aspects each brings to the table
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How to merge the attributes
Managing Up and Building Relationships
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Mastering strong relationships internally and externally
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Building trust with your team
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Managing personalities
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What are your team's goals
Communication and Technology
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Email etiquette
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Voice Mail
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Non-verbal and verbal communication
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Ten tips for masterful communication
Office Politics and Gossip
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Career limiting
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How to avoid
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General appropriate office behavior
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How to stay out of the loop
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Attitudes
Call now for more information 610-212-1862.
